How we support you

Welcome to the 'how we support you' section of the Wellbeing and Support Hub. Here you can access a range of support and information to help you in your role at Thornbury Community Services. We have a feedback section at the bottom of the page where you can tell us how you would like to see the hub develop in the future. Please take a few minutes of your time to fill this out. We appreciate any feedback you can give us.

Please select one item from the list below to navigate to your required ‘How we support you’ section

Request a COVID-19 test
Book a wellbeing call with our Supervisions and Appraisals team
How we reward you at Thornbury Community Services
Contact our teams
We value your feedback

Request a COVID-19 test

You can now access COVID testing, regardless of whether you have symptoms, directly via the government website for you and your household.

There are three different ways you can access rapid lateral flow testing:

Order tests to be sent to your home - Order rapid lateral flow home test kits on GOV.UK

Get a test to do at home by collection from a pharmacy or test site -find a pharmacy where you can collect rapid tests or find a test site where you can collect rapid tests

Go to a test site - You can go to a rapid lateral flow test site to get a rapid test. - Find your nearest rapid lateral flow test site

These tests can give you a result in 30 minutes as they do not need to be sent to a lab. This new testing option provides a much simpler, quick option to fit within your lifestyle and works flexibly around your rota.

However, if you would prefer that we send you PCR tests, please let us know by emailing covid.ask@thornburycommunityservices.co.uk

Employee Assistance Programme

Our Employee Assistance Programme is a personal support service that’s available 24/7. Whether you need practical advice on everyday issues, childcare questions or counselling support, the Employee Assistance Programme is there for you. To speak with a qualified counsellor, contact Care First on 0800 015 5630 and Quote ‘Acacium Group’. In addition to the support helpline, you also have access to a website full of valuable information. For more information, please visit eap-carefirst.com.

Book a wellbeing call with our Supervisions and Appraisals team

Our Supervisions and Appraisals team have worked in the same setting as you for some time. They are fully aware of what support we can provide and the challenges of working within the complex care setting. If you have any questions for the team or would like to speak with one of them, please get in touch by SupervisionAppraisalteam@acaciumgroup.com

If you wish to book a wellbeing call with the team, please complete the form below, and they will be in touch to arrange your call.

How we reward you at Thornbury Community Services

At Thornbury Community Services, we believe in rewarding you for your commitment and expertise, so we offer excellent rates of pay and a comprehensive range of benefits, which you can see below. To learn more about our benefits, click here.

Market-leading rates of pay including holiday pay
Travel and mileage expenses
Refer a friend bonus
Support from our operational and clinical team 24 hours a day
The opportunity to further develop your career and expertise
Long-term regular work with the same clients
Full-time-work and short-term shift patterns
Support with revalidation
The opportunity to truly impact client care with positive outcomes
Working alongside a team who are passionate about delivering the best complex care in the community

At Thornbury Community Services, we take pride in recognising and rewarding individuals who go above and beyond in their roles to empower our clients to lead fulfilling lives in the community. Our Community Champion awards provide us with an opportunity to celebrate the exceptional work of our nurses and healthcare assistants who surpass expectations and consistently provide the highest quality of care in the community. You can learn more about our Community Champion awards here.