The benefits of person-centred care

Friday, July 21, 2023

Person-centred care focuses on the individual, their needs, and their values. The care they receive should be personable to them and their health requirements. Our Chief Nurse, Clare and Head of Quality Improvement, Rhiannon, discuss the benefits of person-centred care and how at Thornbury Community Services, we ensure our clients receive the care that’s right for them.



What is person-centred care?

Person-centred care goes beyond supporting people’s clinical needs. It’s about finding what is important to the client and what can be done to put their needs first in the care they receive to better support their health, wellbeing and lifestyle.



Why is person-centred care important and what are the benefits?

Person centred care is important for both the people receiving the care and those delivering the care.

For healthcare professionals, delivering person-centred care to individuals enables them to develop their skills and make effective and reactive decisions using their clinical expertise to ensure the clients remain stable and content. It can also help create informed decisions based on data, the client’s needs and also their values.

For those receiving person-centred care, it provides them with a sense of purpose and understanding. They know their needs have been considered and respected, which can support in creating meaningful professional relationships with the staff and clinical lead overseeing their care.



How do we deliver person-centred care to our clients at Thornbury Community Services? 

At Thornbury Community Services (TCS), we understand the importance of person-centred care and how it enables our clients to feel valued and safe in their own homes. To ensure we deliver consistent outstanding CQC-rated person-centred care, we continuously monitor, review and assess every aspect of our clients’ needs, so the data we obtain drives everything we do.

We work collaboratively with our nurses and support workers to enable our clients to lead healthier and independent lives that support them in making decisions about the care they receive.


What do we do to ensure our care is person-centred?

We've tailored our services and implemented several frameworks to meet the needs of each of our clients to enable high levels of flexibility, personal choice and continuity of care.

Positive Behaviour Support (PBS) and Restraint Reduction Network (RRN)

Any risks that occur are managed in the least restrictive way possible through our Positive Behavioural Support (PBS) pathway and the Restraint Reduction Network Plan (RRN). Both practices enable focus on specific interventions which aim to reduce restrictions and increase personal choice and quality of life. 

Upskilling our healthcare professionals

To support our nurses and support workers’ continual professional development (CPD) at TCS, we provide upskilling opportunities that enable them to deliver the best possible care to more clients with complex conditions in the community. We have a dedicated team delivering our upskilling training nationwide using a mixture of practical and theory, ensuring our teams remain skilled and competent.



Community nurse and support worker opportunities

TCS matches skilled registered nurses and support workers to fulfilling community-based nursing roles across the UK, helping make a positive difference in people’s lives every day. To join our passionate nursing team, complete the form below or contact our dedicated Resourcing Recruitment Team via phone: 0333 323 3762 or click the button to email them. 

Email the team