Preparing for shifts

Before your shift

First shift compliance form

Before attending your first shift with TCS, you must complete the first shift compliance form linked here identify that you have completed the tasks listed and confirm you understand the expectations of the shift.

Digital Nurse Logs

Whilst on shift you will be required to use our digital recording system, Digital Nurse Logs on the application Total Mobile, via a samsung tablet to manage our clients care more effectively, securely and accurately. For guidance on using Digital Nurse Logs for the first time, view our easy step-by-step video guides here.

Key contacts

If you have any questions regarding completing the first shift compliance form or Digital Nurse Logs, please contact the care coordination team on:

Learning disabilities, autism and mental health

Email: ldashifts@thornburycommunityservices.co.uk

Tel: 0333 323 3749

TCS Complex

Email: shifts@thornburycommunityservices.co.uk

Tel: 0345 120 5310

During your shift

For any clinical or Digital Nurse Logs queries whilst on shift, please get in touch with your dedicated clinical lead or clinical service lead. Our care coordination team are also on hand 24 hours a day to answer any of your questions relating to your package of care whilst on shift. You can reach them using the contact details below.

Important guidance whilst on shift

We appreciate there’s a lot to prepare for when working shifts in the community, so we’ve created a handy checklist to help with your shift preparation to ensure the safety of both yourself and our clients. Click here to view your checklist.

Incident and debrief process

If you are a nurse or healthcare assistant within our learning disabilities, autism and mental health service, please click here for important information about our incident reporting and debrief process.

Food safety and hygiene guidance during your shifts

During your shifts, you may be required to prepare, cook and bake food for clients. It’s important that you understand food hygiene and safety and the best practices for keeping the client safe and well in the community. The Food Standards Agency has guidance around food safety advice, including guidance around food allergies, hygiene and best before and use by dates.

View here

Cooking skills and guidance

For guidance around the core cooking skills when preparing meals for clients, click the button below to read the BBC’s guide.

View here

Learning disabilities, autism and mental health

Email: ldashifts@thornburycommunityservices.co.uk
Tel: 0333 323 3749

TCS Complex

Email: shifts@thornburycommunityservices.co.uk
Tel: 0345 120 5310

After your shift

After your shift you will need to complete your timesheet. One timesheet needs to be completed per week listing all the shifts you have worked (Monday to Sunday). Your TCS timesheet is unique to you, always complete your own timesheet to ensure we can process it and you’re paid on time. Timesheets must be sent to payroll@thornburycommunityservices.co.uk.

Watch our easy step by step guide on how to complete your timesheet here.