Recommend a friend terms and conditions


Recommend a friend



  1. Definitions
    1. Recommender - A person who recommends a potential new nurse, support worker or HCA to Thornbury Community Services (Thereafter referred to as TCS).
    2. Recommendee - A new registered, qualified nurse, support worker or HCA who has not previously worked for TCS or a registered, qualified nurse, support worker or HCA who has not worked for TCS within the last 12 months.
    3. Recommendation date - The date that the recommendation is received by TCS.
    4. Recommendation bonus payment - Payment in the form of cash for the Recommender and Recommendee of the amount stated for the profession of the Recommendee.
    5. Qualifying criteria - The criteria that must be met by the Recommender and the Recommendee, and as set out at clause 3.
    6. Compliant – TCS follows Recruitment and Employment Confederation Best Practice Guidelines. Under these guidelines, checks are required, prior to the nurse, support worker or HCA commencing work. These include: right to work, proof of identity, DBS disclosure, occupational health and immunity, professional registration, specific training, competency interview, work history, references, professional and educational certificates. Once a nurse, support worker or HCA's file is in accordance with the guidelines, their file is deemed compliant and they are eligible to work.

  2. Scheme
    1. The TCS recommendation scheme is applicable to Recommenders who recommend a registered, qualified nurse, HCA or support worker to work in community settings across England or Wales. This scheme provides the opportunity for recommendations to be made and bonus payments earned, and it cannot be used in conjunction with any other recommend a friend scheme within TCS.

  3. Qualifying Criteria
    1. Recommendation - For a recommendation to qualify it must be submitted via the TCS website. The recommender must have explicit consent from the Recommendee to provide their details to TCS. Recommendations can also be made via telephone call to the TCS Recruitment team and a record shall be retained by the consultant on file in order for the Recommendee to be validated. The recommendation must include the Recommendee’s name, profession, contact details and the location that the Recommendee requires work. The TCS team shall contact the Recommendee to verify their consent to be recommended, with the intention of securing them work engagements.
    2. Professions - For a recommendation to qualify, the Recommendee must work in the profession listed in this scheme.
    3. Compliance – For a recommendation to qualify, the Recommendee must pass the necessary checks to ensure they are Compliant and eligible to work.
    4. Shifts required - The recommendation bonus will be payable once the Recommendee has worked ten shifts within three months - please note this does not include shadow shifts. The required hours must be completed in the time frame specified.

  4. Recommendation bonus payments
    1. Bonus amount - The Recommender is entitled to claim the bonus amount that is related to the profession of the Recommendee once the qualifying criteria, terms and conditions have been met by both the Recommender and Recommendee.
    2. Claiming bonus - It is the responsibility of the Recommender and the Recommendee to claim their recommendation bonus payment by contacting the TCS team no later than one month after the Recommendee has worked ten shifts in the given time-frame.
    3. Cash payment(s) - A Bonus payment of £200 (for HCA and support worker recommendations)/£250 (for nurse recommendations) is made to the Recommender once the Recommendee has met the relevant qualifying criteria, terms, conditions and the Recommender and the Recommendee’ have requested payment. All recommendation bonuses are subject to tax deduction. This will be deducted at source if the Recommender is a PAYE nurse. Bonus payments are non-transferable.

  5. General Terms
    1. TCS reserves the right to reject a recommendation bonus payment request if:
      1. the Recommendee has not consented to their personal data being submitted to TCS
      2. the Recommendee has previously registered with TCS within the past 12 months;
      3. the Recommender or Recommendee have not met the qualifying criteria, terms and conditions;
      4. the Recommendee works for a division of TCS that does not run a recommendation scheme;
      5. TCS sees fits to do so, due to any other reason or circumstance that they deem as justified; or
        6. If Recommenders are deemed internal personnel, employed by TCS
    2. TCS reserves the right to:
      1. vary the terms and conditions of this recommend a friend scheme at its absolute discretion; or
      2. cancel or discontinue this recommend a friend scheme without having to pay any outstanding claims, introduce a replacement scheme, offer compensation or inform nurses, support workers or HCAs

Recommend a friend