Job Title: Out of Hours Nurse Advisor
Division: Thornbury Community Services
Line Manager: Clinical Lead
Hours: Full time/Part time rota
Are you looking for flexibility in shifts to fit around your lifestyle? Are you an experienced Nurse and wanting to utilise your clinical experience away from an acute or community-based setting?
If so, this role is for you.
At Thornbury Community Services (TCS), high quality care is our number one priority. With a team of exceptional and conscientious nurses and care staff, we’re able to deliver the best complex care at home or in the community, 24/7 or whenever our clients need us. With compassion, integrity and dedication, we help empower individuals to achieve personal aspirations, as well as providing care tailored to their needs. Making a positive difference to our client’s lives is our passion and it’s this that sets us apart. You’ll be working within an environment where knowledge is shared, feedback is actioned. Everyone is committed to open, honest, two way communication.
Your role will be pivotal in providing a 111-style service to our community clients and staff out of hours core business hours. You’ll be working in a team, under the direction of the Clinical Lead and Business Manager and be responsible for giving guidance and clinical support for calls outside of business hours.
There are full and part time roles available covering twilights, nights and weekends.
Our ideal candidate will have:
Clinical /Nursing qualifications
Numerate & literate
Ability to organise and prioritise own work load
Strong interpersonal skills
Good telephone manner
Strong IT skills
Self-motivated and driven, ability to work without supervision
Ability to produce accurate and detailed work to tight timescales
Ability to write and record accurate clinical details
Professional and dynamic
Enthusiastic and committed to the business objectives of the Company
Ensure compliance with relevant quality policies and procedures and legislative requirements and keeping up to date with changes as determined by the Quality and Compliance team.
Responsibility for answering clinical calls efficiently and safely – presenting a professional and business-like manner at all times
Resolve problems quickly & accurately following appropriate procedure
Adheres to ICS health and safety policies and procedures, reporting issues to management if required.
Maintaining CPD in line with NMC requirements
We are looking for someone who is able to work nights, twilight's or weekends, can answer calls, advise and manage the clinical needs of our clients out of hours. Have the ability to work efficiently and safely in line with relevant care and contingency plans. Someone who can develop and maintain relationships with our clients and colleagues alike. Ensuring all data is entered accurately and promptly.