Office Based Nurse Advisor - Nights, Twilights, Weekends

Job Description

Job Title: Office Based Nurse Advisor
Division: Thornbury Community Services
Location: Bristol
Hours: Part Time – Nights, Twilghts and Weekends – Rota based
Salary: £18,000 – 20,000

An exciting opportunity has arisen for a band 5 or above Registered Nurse to be part of our clinical team in a unique capacity. Utilising any triage and community experience, we have created a 111-style service that we provide to our Complex Care clients and qualified nurses alike.

At Thornbury Community Services, high quality care is our number one priority. With a team of exceptional and conscientious Registered Nurses and care staff, we’re able to deliver the best complex care at home or in the community 24/7 or whenever it is needed. With compassion, integrity and dedication, we help empower individuals to achieve personal aspirations, as well as providing care tailored to their needs. Making a positive difference to our client’s lives is our passion and this is what sets us apart. 

Our Nurse Advisors are at the heart of our business, so we will offer you:

  • Excellent rates of pay
  • The opportunity to enhance your career by applying acute clinical skills in a supported office-based setting
  • Competitive bonus scheme
  • Full induction programme and training
  • Support with ongoing professional development
  • Senior clinical support
  • Excellent company culture with reward and recognitions schemes
  • Strong internal support team

Key tasks include:

  • Answer incoming calls promptly in a polite and professional manner
  • Record all contact with candidates in the system promptly, with details of the clinical advice given in line with in house procedures
  • Ensure all emails are accessed and responded to promptly
  • Ensure accurate communication is delivered to colleagues when appropriate
  • Ensure full and comprehensive handovers are given to the Clinical Team and business units
  • Developing good communication links and working relationships with external clients and internal colleagues
  • Ensure all data/information (whether stored electronically or manually) is kept up to date always
  • Clinically manage client’s needs out of hours, in line with care and contingency plans
  • Liaising with existing clients to facilitate placement of suitably qualified and skilled agency workers
  • Helping out with ad-hoc admin tasks


  • RGN
  • Nurse PIN
  • Numerate and literate

If this role appeals to you, please apply by sending us a copy of your CV. We look forward to hearing from you soon.