Our Commitment to Transforming Care

We are committed to NHS England’s Transforming Care programme which sets out to improve health and social care services for people diagnosed with a learning disability and/or autism. The programme aims to substantially reduce the number of people being placed in inpatient settings as well as reducing the overall length of stay for those who are admitted. The Transforming Care programme is focusing on addressing longstanding issues to ensure sustainable change that will aim to:


1. Ensure that people with a learning disability and/or autism are supported from hospital to community settings.

We involve the person and their families/advocates throughout the process to ensure a seamless transition into a community setting. We take time to understand the person, their world and their needs and where possible support them to express what they want from their care. We take into consideration all health requirements and specific interventions that must be put in place to create an environment for the person that is tailored to their needs.

2. Reduce the likelihood of relapse and readmission to hospital.

We conduct a full functional assessment and use evidence-based approaches to understand the context of behaviours. We devise tailored strategies to reduce any posed risks to the person in the form of a Positive Behavioural Support plan. Our processes ensure we can respond effectively to everyday challenges and prevent admittance to hospital. We have clinical advice available over a 24-hour period.

3. Improve the quality of care of people with learning disabilities and/or autism.

We provide clinical support to our packages in the form of experienced learning disability nurses, a registered manager and a national service manager who ensure safe, person-centred quality service delivery in accordance with CQC. We place clinical quality at the forefront of everything we do.

4. Improve quality of life for people with learning disabilities and/or autism.

We are committed to achieving positive outcomes for the people we support. By using Positive Behavioural Support, we help people make structured changes to their environment, understand their own emotions in relation to their behaviours and support them to implement strategies that they can apply independently. We use Active Support to engage people in meaningful activities and relationships. We enable people to take part in a variety of life activities and opportunities of their choice. We believe that people need to feel empowered to achieve what they want in life.

5. Ensure care and support of people in transition is person-centred based on recovery.

Our service provides intensive rehabilitation which is tailored around recovery. We have transparent working partnerships with commissioners and multi-disciplinary teams to ensure a collaborative partnership that places the person we are supporting at the centre of everything we do. Our national service manager ensures the transition of services is smooth and transparent and makes sure that everything is compliant throughout the process. We conduct person-centred planning meetings in the initial stages of package implementation and work with the person, their families/advocates and multi-disciplinary teams to agree outcomes and report on this on an ongoing basis.